It's not meant for this use. The 2 different devices won't sync the progress with each other. Choose 1 device to continue to play on.
Additional info:
The google save file will only start saving from version 1.6.91.
It can't restore progress from version 1.6.89 and lower.
It will save your current progress where you are in version 1.6.91 in the google save file.
So no progress is lost. The restore can only work if you have ever played on version 1.6.91 or a higher version number.
Most common problems why google save was not working:
- User played with wifi off. Please put wifi on while playing the game.
- User has multiple google accounts on his device (he could be sharing a device with multiple people) and the other account got signed in.
- Double check in the setting screen from the game if you are signed in on the correct account. If you are not signed in, please still sign in at the settings screen.
- Please don't play the game on 2 different devices at the same time with same google account. That will cause problems. Sorry we don't support cross play where you can play on 2 devices at the same time. Each game will only work on 1 google account.
The google save only works if a player is signed in while playing the game with his google account.
Use only 1 google account. The most of the problems with the google save are all caused because users have multiple google accounts on 1 device. Please keep only 1 account signed in.
Please check out to this movie for more information:
https://www.youtube.com/watch?v=vH-iiRSJ1Qc&t=179s